Job Description

THE AGENCY: Founded in 1873, Bridges Homeward has evolved over time into a group of dynamic, highly dedicated, mission-driven professionals meeting the current needs of the Greater Boston community. We work diligently towards our mission: to provide high-quality support and advocacy for children, adults, and families. Our goal is for everyone to find permanency!

PURPOSE & SCOPE: The Marketing and Communications Manager works 22.5-30 hours per week and is a key member of the Bridges Homeward Development team, responsible for the strategic implementation of fundraising initiatives, communications, and public relations to sustain and grow Bridges Homewards' programmatic impact and long-term financial strength. This position will report to the Director of Development and work collaboratively with the Development Associate and the Senior Philanthropic Manager.

DUTIES AND RESPONSIBILITIES:

Strategic Communications

• Work closely with the director of development to develop and execute an annual communications and marketing plan aligned with organizational goals.
• Craft compelling messages that clearly communicate our mission, values, and impact with a clear call to action.
• Ensure consistency of messaging across all communication platforms and materials.

Marketing and Branding

• Plan and manage digital marketing campaigns, including social media (LinkedIn, Facebook, Instagram, and website content.
• Collaborate with program directors and staff to promote services, events, and initiatives.

• Design or oversee the production of promotional materials, newsletters, and annual reports.

• Write and distribute press releases, op-eds, and media advisories.
• Coordinate media interviews, speaking opportunities, and public appearances.

Digital Presence & Content Management

• Manage the organization's website, ensuring it is up to date and user-friendly.
• Lead content creation for blog posts, videos, impact stories, and donor spotlights.
• Track and analyze digital metrics to refine communication strategies.

Fundraising Events:

• Play a key role in supporting the annual impact event and fundraising events –
• Preparing invitations and outreach materials, creation of run of show, speaker presentations, visuals, vendor booking and communication, oversight of live donor platform.

Donor Communications

• Work closely with development staff to create donor engagement campaigns and fundraising appeals.
• Design donor-centric communication materials, including thank-you letters, reports, and campaign updates.
• Support event promotion and follow-up communications.

Team Collaboration & Capacity Building

• Coordinate with program directors and staff to gather stories, statistics, and updates for use in communications.

• Demonstrate attention to detail and possess superior organizational and communication skills and an ability to handle multiple tasks, deadlines and changing priorities.
• Train staff on brand messaging and media engagement best practices.
• Manage external consultants, designers, or freelancers as needed. Direct graphic designers, photographers or other media-production specialists if utilized to complete targeted projects.
• Be available to represent the agency at special events, meetings, and other off-site programs, as needed.
• Demonstrate attention to detail and possess superior organizational and communication skills and an ability to handle multiple tasks, deadlines and changing priorities.
• Perform other tasks as assigned.
• Work proactively, independently, and collaboratively.

Requirements:

• Bachelor's degree in communications, Marketing, Journalism, Public Relations, or a related field.
• 3–5 years of experience in communications and/or marketing, preferably in a nonprofit or mission-driven organization.
• Excellent writing, storytelling, and editing skills with attention to tone and audience.
• Proficiency with social media platforms.
• Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.
• Strong organizational skills and the ability to manage multiple projects and deadlines.

Other Requirements:

• Valid Driver's License.
• Must be able to occasionally lift up to 50lbs.

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